Contact Customer Service
For product-related questions:
Zoot Customer Service
Phone: (800) 241-9327
Hours: 7AM to 5PM PST (Monday-Friday)Email Zoot Customer Service
For questions about your order status:
Kibo Customer Service
Phone: (877) 412-7467
Kibo Order Support
Selecting the Correct ShoesWhen selecting a running shoe, it's important to determine what type of runner you are. Are you a neutral runner or do you pronate? It’s not possible to answer this question via phone or internet; please visit your local retailer and talk with a qualified running shoe sales associate. To find a local retailer check out our Dealer Locator.
Zoot makes neutral shoes and shoes with mild stability for mild pronators. We call our mild stability shoes "Performance Stability".
Correctly Sizing Zoot FootwearZoot footwear runs true to size. When sizing Zoot footwear, go with the shoe size of your current athletic shoes. Most people run in the same size with socks or without but this can be unique to the individual.
You can also refer to our Size Chart.
ZOOT WETSUITS SIZING
Using the Size Chart to begin your fitting, take measurements and compare. If you fall between sizes, it is usually better to drop to the smaller size.
ZOOT APPAREL SIZING
Use the Size Chart for a good start but when you try on the apparel, make sure that it is not restricting or binding.
COMPRESSRX SIZING INSTRUCTIONS
The waist measurement on the tights, shorts, and knickers is inconsequential, so you can ignore it.
For sizing CompressRx garments use the Size Chart.